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Additional Information
Additional Information
In Case of Difculty
If you have difculty operating your phone, the suggestions below should solve the
problem. If you still have difculty after trying these suggestions, visit us on the web at
www.vtechcanada.com or call VTech Telecommunications at 1-800-267-7377 (in Canada).
In the USA, call VTech Communications at 1-800-595-9511.
The phone doesn't work at all
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged rmly into the base unit and the telephone
wall jack.
• Make sure the batteries are properly charged. If you get a BATTERY LOW message
or indication, the batteries need charging.
No dial tone
• First try all the suggestions above.
• If you still don't hear a dial tone, disconnect the base unit from the telephone jack and
connect a different phone. If there is no dial tone on that phone either, the problem
is in your wiring or local service. Contact your local telephone company.
You get noise, static, or a weak signal even when you're near the base unit
• Household appliances plugged into the same circuit as the base unit can sometimes
cause interference. Try moving the appliance or the base unit to another outlet.
You get noise, static, or a weak signal when you're away from the base
unit
• You may be out of range. Either move closer to the base, or relocate the base unit.
• The layout of your home may be limiting the range. Try moving the base unit to another
position.
The handset does not ring when you receive a call
• Make sure you have the ringer activated. Refer to the section(s) on Set Handset
Ringer Style in this user’s manual.
• Make sure the telephone line cord is plugged rmly into the base unit and the telephone
jack. Make sure the power cord is plugged in.
• You may be too far from the base unit.
• You may have too many extension phones on your telephone line to allow all of them
to ring. Try unplugging some of the other phones.