26
WARRANTY
WHAT DOES OUR WARRANTY COVER?
• Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• To the original purchaser only – ONE YEAR.
WHAT WILL VTECH DO?
• At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
• Call VTech Communications customer service for Return Authorization at::
1-800-595-9511
• Properly pack your unit. Include any cables & accessories, which were originally
provided with the product. We recommend using the original carton and packing
materials.
• Include in the package a copy of the sales receipt or other evidence of date
of original purchase (if the unit was purchased within the last twelve months).
• Print you name and address, along with a description of the defect, and include
this in the package.
• Include payment for any service or repair not covered by warranty, as
determined by VTech Communications.
• Ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
8770 SW NIMBUS AVENUE
BEAVERTON, OREGON 97008
VTech Communications assumes no responsibility for units sent without prior
Return Authorization
WHAT DOES OUR WARRANTY NOT COVER?
• Batteries
• Damage from misuse, neglect, or acts of nature (lightning, floods, power surges,
etc.)
• Products which may have been modified or incorporated into other products
• Products purchase and/or operated outside the USA,its territories, or Canada.
• Products serviced by the owner or a service facility not expressly authorized
by VTech Communications
• Products purchased more than 12 months from current date
• Units purchased in “AS IS” condition or units purchased as “Distressed
Merchandise”.
HOW DOES STATE LAW RELATE TO THIS WARRANTY?
• This warranty gives you specific rights. You may also have other rights that
vary from state to state.
IF YOU PURCHASED YOUR TELEPHONE IN CANADA
Please call 1-604-273-5131
