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Appendix
67
Troubleshooting
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail indication.
They are independent features and each alerts you to new messages differently.
If you subscribe to voicemail service from your telephone service provider,
contact your telephone service provider for more information on how to access
your voicemail.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on
your computer. Do not plug into a multiple port USB hub (USB splitter) that is
not powered.
In a few rare instances, the USB port on your computer may not have enough
power. In these instances, try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional telephone
service provider. Contact your service provider for more information.
I accidentally changed the LCD language to French or Spanish, and I
don’t know how to change it back to English.
While the handset is in idle mode, press MENU and then enter 364 .
While the handset is on a call, press MENU and then enter 364 . Then press
OFF to exit the menu.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, do the following (in the
order listed):
Disconnect the power to the telephone base.
Disconnect the cordless handset battery.
Wait a few minutes.
Connect power to the telephone base.
Install the battery again, and place the cordless handset in the telephone base.
Wait for the cordless handset to reestablish its connection with the telephone
base. Allow up to one minute for this to take place.
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