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Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in digital answering system and those left with your telephone
service provider’s voicemail (fees may apply). Your telephone’s built-in digital
answering system messages and voicemail messages are separate. Each alerts
you to new messages differently.
If on the telephone base ashes and XX new messages
displays on the handset and the telephone base, there are
new messages in the built-in answering system. To listen to
the messages recorded on your digital answering system,
tap on the telephone base. To listen to messages with a
handset, see To play messages on the handset on
page 51.
If and New voicemail display on the handset and
the telephone base, your telephone service provider is
indicating that it has new voicemail for you. To listen to
your voicemail, press and hold 1/ on your handset or
1 on the telephone base. See Voicemail number on
page 15 to set your voicemail number.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail. To
check what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail
service, contact your telephone service provider to deactivate your voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers as
described below. To learn how to program your voicemail settings, contact your
telephone service provider. Then, if you are on a call, or if the answering system
is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings,
set your answering system to answer after four rings. Some voicemail providers
may program the delay before answering calls in seconds instead of rings. In this
case, allow six seconds per ring when determining the appropriate setting.
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Answering system operation
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1 new message
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1 new message
10:01
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