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Appendix
Troubleshooting
Problem Suggestion
CONNECTING... is
shown in the handset
display window. Why
don’t I get a dial tone
when I try to use this
telephone?
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working electrical
outlet that is not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
and re-install the battery. Place the handset in the telephone base and allow up to one minute
for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from communicating
with each other. Try installing your telephone base as far away from these electronic devices as
possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room
monitors, televisions, personal computers, kitchen appliances and other cordless telephones.
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The answering system
does not answer after
the number of rings
which I programmed it.
Make sure the answering system is on. When the answering system is on, the red light on the
ANS ON/OFF key should be lit.
If Toll Saver is activated, the number of rings changes to two when there are new messages
waiting (page 39).
If the memory is full or if the answering system is off, the system will answer after 10 rings.
In some cases, the answering system will be affected by the ringing system used by the local
telephone company.
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The outgoing
announcement is not
clear.
When recording the announcement, make sure you speak in a normal tone of voice about nine
inches from the telephone base.
Make sure there is no background noise (television, music, trafc, etc.) when recording.
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