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PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or
electronic serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
PRODUCT returned without valid proof of purchase (see item 6 below); or
Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service, visit www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual; a check of the
PRODUCT’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location. The
manufacturer will return repaired or replaced PRODUCT under this limited warranty
to you. Transportation, delivery or handling charges are prepaid. The manufacturer
assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT
failure is not covered by this limited warranty, or proof of purchase does not meet
the terms of this limited warranty, the manufacturer will notify you and will request
that you authorize the cost of repair prior to any further repair activity. You must
pay for the cost of repair and return shipping costs for the repair of products that
are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
Return the entire original package and contents including the PRODUCT to the
service location along with a description of the malfunction or difficulty; and
Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone
number.
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Appendix
29
Limited warranty