Filter
Top Products
Feature Operations
Call Forward
Strata CIX DP5000-series Telephone UG 02/08 33
Station Call Forward Categories
You can set Call Forward for the following categories of calls. Within these
categories, you can use five different types of Call Forward Settings (as detailed in the
next section).
• Call Forward Any Call – Forwards any call, whether an internal call or incoming
line call.
• Call Forward - Incoming Line – Forward incoming line calls only.
• Call Forward Any Call - Set for Another Station – Enables you set forwarding
of all calls for another telephone within your telephone system.
• Call Forward - Incoming Line Set for Another Station– Enables you to set
forwarding of incoming line calls for another telephone within your telephone
system.
Notes
• Call Forward Any Call and Call Forward-Incoming line can be set simultaneously
on a telephone. This allows incoming lines calls to be forwarded to a different
destination than all of the other types of calls.
• Call Forward destinations can be set to internal destinations or an outside
telephone number.
• You can change your forwarding destination from outside the system using the
DISA feature. See your System Administrator for DISA telephone numbers and
security code access.
Call Forward Settings
• Call Forward All Calls – Forwards all calls immediately.
• Call Forward Busy/Do Not Disturb – Forwards calls immediately when your
extension is busy or in Do Not Disturb (DND) mode.
In Tone-first systems with multiple lines, Call Forward Busy forwards calls only
when all line appearances are in use. In Voice-first systems, Call Forward Busy
forwards all calls any time your telephone is in use.
• Call Forward - No Answer – Forwards unanswered calls after a preset number of
rings. The preset number of rings can be set on a per user basis.
• Call Forward Busy/Do Not Disturb/No Answer – Forwards all calls when you are
busy, in DND mode or when you don't answer a call within a preset number of rings.
• Call Forward Cancel – Cancels the set Call Forward feature. Notice that each
category of Call Forward has a different code for canceling.