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Data Services FAQs
How will I know when my phone is ready for data service?
When your phone is ready, your User Address will be displayed
in the Phone Number menu. Go to Settings > Phone Info >
Phone Number.
How do I sign in for the first time?
You are automatically signed in to access data services when
you turn on your phone.
How do I know when my phone is connected to data services?
Your phone automatically connects when data service is used
or an incoming message arrives. Your phone will also display
the icon.
Can I make calls and use data services at the same time?
You cannotuse voice and data services simultaneously. If you
receive a call while data services are active, the call will be
forwarded to voicemail. You can place an outgoing call
anytime, but itwill interrupt any in-progress data session.
When is my data connection active?
Your connection is active when data is being transferred.
Outgoing calls are allowed; incoming calls go directly to
voicemail. When active, the (sending) or (receiving) indicator
flashes on your phone’s display screen.
When is my data connection dormant?
If no data is received for 10 seconds, the connection goes
dormant. When the connection is dormant, voice calls are
allowed. (The connection may become active again quickly.) If
no data is received for an extended time, the connection will
be terminated.
134 Section 3B: Data Services