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Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, visit our website
for further information (www.uniden.com.au or www.uniden.co.nz).
Symptom Suggestion
Symptom Suggestion
The LED or
LED won't illuminate
when the handset is placed in
the cradle.
• Make sure theAC adapter is plugged into the cradle and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handsets are clean.
• Move the handset and/ or main base away from metal objects or appliances and try again.
• Press the key (XS1215) or the key (XS1215+1) in the talk mode to help eliminate
background noise.
• Make sure that the handset is not too far from the main base.
• Re- register both handsets (see page 12) (XS1215+1 only).
• Check both ends of the telephone line cord.
• Make sure theAC adapter is plugged into the main base and wall outlet.
• Disconnect theAC adapter for a few minutes. Then reconnect it.
• Change the digital security code (see page 32).
• Make sure that the handset is not too far from the main base.
• Check the dialing mode used by your telephone company.
charge/ in use
charge
select select/channel
The audio sounds weak and/ or
scratchy.
Can't make or receive calls.
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TROUBLESHOOTING