Filter
Top Products
20
21
To... Do this...
answer an outside call
during an intercom call
Press
TaLk/fLash.
The phone
automatically disconnects the intercom
call and connects you to the outside line.
Solving Mul-Handset Problems
If… Try…
I can’t transfer calls. Resetting all handsets.
Two handsets can’t talk
to the caller.
Making sure no handset is in Privacy Mode.
I can’t get my handset
to switch to the
MULTIRANGE charger.
Re-registering the MULTIRANGE charger.
Making sure the MULTIRANGE charger and
handset are registered to the same base.
-
-
The
Link
light on the
MULTIRANGE charger
randomly starts
blinking.
Moving the MULTIRANGE charger closer to
the base.
IMPORTANT INFORMATION
Solving Problems
If you have any trouble with your phone, try these simple steps first. If
you need help, call our Customer Care Line listed on the front cover.
If… Try…
No handsets can make
or receive calls.
Checking the telephone cord connection.
Disconnecting the base AC adapter. Wait a
few minutes, then reconnect it.
Making sure the base is plugged in.
-
-
-
A handset can’t make
or receive calls.
Moving the handset closer to the base.
If… Try…
A handset can make
calls, but it won’t ring.
Making sure the ringer is turned on.
-
A handset is not
working.
Charging the battery for 16-20 hours.
Checking that the handset battery is
activated (see page 4).
Resetting the handset.
-
-
-
A handset says
Unavailable.
Moving the handset closer to the base.
Seeing if another handset is in Privacy Mode.
-
-
The handset does
not display Caller ID
information.
Letting calls ring twice before answering.
Making sure your Caller ID service is active.
-
-
Caller ID displays briefly
and then clears.
You may have to change the line mode.
Contact customer service.
-
Weak or hard to hear audio
If a caller’s voice sounds weak or soft, the signal might be blocked by
large metal objects or walls; you might also be too far from the base, or
the handset’s battery may be weak.
Try moving around while you’re on a call or moving closer to the
base to see if the sound gets louder.
Make sure the handset’s battery is fully charged.
Try adjusting the earpiece volume.
Noise or stac on the line
Interference is the most common cause of noise or static on a cordless
phone. Here are some common sources of interference:
electrical appliances, especially microwave ovens
computer equipment, especially wireless LAN equipment and DSL
modems
radio-based wireless devices, such as room monitors, wireless
controllers, or wireless headphones or speakers