Uniden TRU5860 Cordless Telephone User Manual


 
TROUBLESHOOTING
TROUBLESHOOTING [ 47]
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom Suggestion
The status LED wont illuminate when Make sure the AC adapter is plugged into the base and wall outlet.
the handset is placed in the base. Make sure the handset is properly seated in the base.
Make sure the charging contacts on the handset and base are clean.
The audio sounds weak Move the handset and/or base to a different location away from metal objects
and/or scratchy. or appliances and try again.
Press
select/ch to help eliminate background noise.
Make sure that you are not too far from the base.
Cant make or receive calls. Check both ends of the base telephone line cord.
Make sure the AC adapter is plugged into the base and wall outlet.
Disconnect the AC adapter for a few minutes, then reconnect it.
Change the digital security code (See page 43).
Make sure that you are not too far from the base.
The handset doesnt ring or receive The battery pack may be weak. Charge the battery in the base unit
a page. for 15-20 hours.
The handset may be too far away from the base unit.
Place the base unit away from appliances or metal objects.
Change the digital security code (See page 43).
Severe noise interference. Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
and electrical appliances.
Move to another location or turn off the source of interference.
The Caller ID does not display. The handset was picked up before the second ring.
The call was placed through a switchboard.
Call your local telephone company to verify your Caller ID service is current.
Unavailable message is displayed Make sure the other handset is not already in use. Both handsets cannot be
on the LCD screen of the handset. in talk mode at the same time.
Place the handset for at least 5 seconds to re-register to the main base.
Make sure the handset is not too far from the main base when trying to use.
The handset doesnt communicate Change the digital security code (See page 43).
with the other handset. Make sure that you have registered the second handset (TXC580 only).
The second handset cant join Only one handset at a time can talk with an outside caller. To allow a different
the conversation. handset to talk to the caller, transfer the call to the other handset.
If you still have a problem. Call our customer hotline at 1-800-297-1023.