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Answering System Troubleshooting Chart
Problem Suggestion
Answering System does not work.
• Make sure that the Base Unit is plugged in.
• Make sure the Answering System is turned on.
• Press the RESET button to reset the system after an AC line
spike.
Answering System does not answer calls.
• Set the REC TIME/ANN/4/1 switch in either the 4-minute or
1-minute position.
• The memory may be full. Delete some or all of the saved
messages.
Messages are incomplete.
• The incoming messages may be too long. Remind callers to
leave a brief message.
• The memory may be full. Delete some or all of the saved
messages.
No sound on the Base Unit speaker during call monitoring or
message playback.
• Adjust the volume control on the Base Unit.
Cannot access remote call-in features from another touch-tone
phone.
• Make sure you’re using the correct
PIN
number.
• Make sure that the touch-tone phone you’re using can
transmit the tone for at least two seconds. If it cannot, you
may have to change to another phone.
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