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Symptom Suggestion
An extra handset can’t join
the conversation.
Make sure there are not 2 handsets already using the conference feature.
Make sure that another station is not in privacy mode.
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The Room Monitor feature
does not work.
Make sure to place the handset(s) within the range of the base.•
The answering machine
does not work.
Make sure the AC Adaptor is plugged in.
Make sure that the answering machine is turned on.
Make sure that the message record time is not set to Announce only (see page
54).
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Messages are incomplete. The incoming messages may be too long. Remind callers to leave a brief
message.·
The memory may be full. Delete some or all of the saved messages.
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•
There is no sound on the
base or handset speaker
during call monitoring or
message playback.
Adjust the speaker volume on the base or handset.
Make sure the call screen feature is set to on.
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•
Cannot access remote
features from another
touchtone phone.
Make sure you are using the correct PIN number.
Make sure that the touch-tone phone you are using can transmit the tone for at
least two seconds. If it cannot, you may have to use another phone to access
your phone.
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Time stamp cannot be
heard.
Make sure you have set the time (see "Setting the Day and Time" on page 21). •