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up and return to standby.
If you have any trouble with your phone, try these simple steps first. If
you need help, call our Customer Care Line listed on the front cover.
If… Try…
No handsets can make
or receive calls.
Checking the telephone cord connection.
Disconnecting the base AC adapter. Wait a
few minutes, then reconnect it.
Making sure the base is plugged in.
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A handset can’t make
or receive calls.
Moving the handset closer to the base.-
A handset can make
calls, but it won’t ring.
Making sure the ringer is turned on.-
A handset is not
working.
Charging the battery for 15-20 hours.
Checking the battery connection.
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A handset says
Unavailable.
Moving the handset closer to the base.
Seeing if another handset is in Privacy Mode.
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No handsets display
Caller ID information.
Letting calls ring twice before answering.
Making sure your Caller ID service is active.
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Caller ID displays
briefly & then clears.
You may have to change the line mode.
Contact Customer Service for instructions.
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I can’t transfer calls.
You may have to reset the handset. Contact
Customer Service for instructions.
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Two handsets can’t
talk to the caller.
Making sure no handset is in Privacy Mode.-
The answering system
does not work.
Making sure the answering system is on.
Making sure the base is plugged in.
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