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Troubleshooting
54
Troubleshooting
Common Issues
If your phone is not performing to your expectations, please try these simple steps rst. If these steps do not solve
your problem, please contact Uniden. See warranty on inside back cover for contact information.
When you have this
problem...
Try...
The charge LED won’t
illuminate when the handset
is placed in the cradle.
Checking the AC adapter connection (see page 7).
Re-seating the handset in the cradle.
Cleaning the charging contacts on the handsets (see page 52).
•
•
•
The audio sounds weak.
Moving the handset closer to the base.
Moving the handset and/or base away from metal objects or appliances and try
again.
•
•
No handsets can make or
receive calls.
Checking the telephone cord connection. If CHECK TEL LINE appears on the
handset display, the telephone cord may not be connected correctly (see page 9).
Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see
page 7).
•
•
A single handset can’t make
or receive calls (but other
handsets can).
Checking the battery pack connection (see page 6).
Charging the battery for 15 to 20 hours.
Moving the handset closer to the base.
Making sure the line is not in use. If an outside call is already using a line, you
cannot use that line to make another outside call.
Resetting the handset (see page 55).
•
•
•
•
•
A handset can make calls,
but it doesn’t ring or receive
a page.
Making sure the ringer isn’t turned off (see page 36).•
DECT ELITE OM.indb 53 13/3/08 3:21:39 PM