38
TROUBLESHOOTING
TROUBLESHOOTING
Disconnect the telephone line cord before operating the
RESET switch.
PROBLEM SUGGESTION
Cannot access remote call-in features from • Make sure you’re using the correct PIN
another touch-tone phone. number.
• Make sure that the touch-tone phone
you’re using can transmit the tone for at
least two seconds. If it cannot, you may
have to change to another phone.
Clock loses time. • The power to the base unit has been
interrupted. Reset the clock as detailed
on page (19) of this owners manual.
Message counter LED flashes • Follow the instructions on page (16).
(Battery low or not fitted) Be sure to leave the AC Adaptor connected
so you do not loose the stored information.
Answering system switches on after 9 rings, • The unit is waiting for your PIN number so
beeps once, then disconnects after 8 seconds you can clear message from a remote
location. Refer to page 33 for more details.
RESETTING THE DTAM
If all of the above suggestions do not resolve
your problem, use a straightened paper
clip to press RESET on the back of
the DTAM to reset the answering
machine.
NOTE:
Resetting the DTAM erases your outgoing messages and all stored
information.