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Voice Mail - Direct Transfer
Strata CIX and CTX IPT/DKT Telephone 11/05 75
Voice Mail - Direct Transfer
The system enables you to transfer a call directly to a voice mailbox without first
ringing that person’s telephone.
To transfer a call directly to Voice Mail (VM)
1. While on a call, press
Cnf/Trn. You hear feature dial tone.
2. Enter
#407. You hear entry tone.
3. Enter the VM mailbox number (usually the same as the extension number), then
press
#. The call transfers immediately and your extension becomes idle.
Voice Mail - Return Call
Return Call is a FeatureFlex feature and works like the Boomerang feature. When you
have many voice messages in your mailbox and while you’re listening to them you
can reply to some or all of the messages via Voice Mail. Then pressing the Return Call
button takes you back to the message where you stopped. It works like placing a
bookmark in a book.
Important! To see how this feature interacts with other FeatureFlex features, refer
to Appendix C – FeatureFlex Interactions.
To use Return Call
Important! For this feature to work, the Return Call flexible button must be
programmed in Program 205 by your System Administrator. This
flexible button must not be assigned to any other feature.
1. Log in to your Mailbox.
2. Press
1 to play your messages.
If you decide to return the call, press
6 on your dial pad or the Reply soft key.
3. Then, press
1 to reply to a mailbox
...or press
2 to return the Call.
The Voice Mail calls the caller and transfers you to the caller.
Note When you press 2, the “Return Call” flexible button (turns red) gets activated
and you begin to hear the message “I will return your place in the mailbox....”
4. Talk or leave a message for the caller, then Hang up.
The Voice Mail takes you back to where you stopped.
5. If you decide to hang up, press
Spkr to disconnect voice mail.