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Call Forward
Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 21
• Call Forward - Incoming Line Set for Another Station– Enables you to set
forwarding of incoming line calls for another telephone within your telephone
system.
• Call Forward System – Forwards the calls to the destination preset for the entire
telephone system, commonly voice mail.
• Call Forward - External Location – Forwards incoming line calls that ring
directly to your extension to a destination outside the system.
You can change your forwarding destination from outside the system using the DISA
feature. See your CTX System Administrator for DISA telephone numbers and
security code access.
Call Forward Settings
• Call Forward All Calls – Forwards all calls immediately.
• Call Forward Busy/Do Not Disturb – Forwards calls immediately when your
extension is busy or in Do Not Disturb (DND) mode.
In Tone-first systems with multiple lines, Call Forward Busy forwards calls only
when all line appearances are in use. In Voice-first systems, Call Forward Busy
forwards all calls any time your telephone is in use.
• Call Forward - No Answer – Forwards all calls to your station whenever you do
not answer the call within a designated time (set by you when you enable the
feature).
• Call Forward Busy/Do Not Disturb/No Answer – Forwards all calls to your
station whenever you are busy, in the DND mode, or after ringing and you do not
answer the call within a designated time (set by you when you enable the feature).
• Call Forward Cancel – Cancels the set Call Forward feature. Notice that each
category of Call Forward has a different code for canceling.
Call Forward Procedures
The following table contains Call Forward Button sequences. TYou can do a Call
Forward function by one, entering the button sequence as described, or two,
programming a flexible button to perform the sequence. See “Call Forward
Procedure” on page 22 for instructions on programming a flexible button.