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Advanced Operation
Account Code Calls
16 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02
Forced Account Codes
Some applications force you to enter an Account Code. These Forced Account Codes
may be verified or non-verified, depending upon the application, but in either case, the
caller must enter a code before proceeding.
➤ To dial using Forced Account Codes
1. Place a call in the normal method.
If the call requires an Account Code, a burst of tone (Success Tone) is heard after
dialing the telephone number alerting you to enter the Account Code.
2. Enter the account number.
When the number of digits designated for account codes has been entered, the
number is checked against a verified list, if chosen, and the call continues. If the
number of digits entered for the account code is not reached or the verified code
does not match, then re-order tone is heard and the call is rejected.
You can bypass Forced Account Code requirements with three emergency
numbers, including 911. See your CTX System Administrator for these numbers:
Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are optional. They can be entered during a call and are used
for tracking selected calls using SMDR call detail recording option.
If the system is set for Verified Account Codes, station users must enter specific codes
when entering the Voluntary Account Code(s) or the code is not validated for the
SMDR call report. This does not affect the call.
➤ To enter a Voluntary Account Code
Note It’s a good idea to warn the other party that you will be disconnected
momentarily when you enter the access code. Once the code is entered, you are
reconnected.
1. After accessing a CO line, press
&QI7UQ. Your call is interrupted and you hear
feature dial tone; you and the other party cannot hear each other.
2. Dial
+ the account code. After the account code is entered, the connection is
restored and the LCD shows the time.
1)
911 2) _______ 3) _______