2-23
Operating the Terminal
Resetting Your Terminal
If your terminal stops responding to input from buttons or the screen, reset it by performing
a soft or hard reset.
Performing a Soft Reset
A soft reset restarts the terminal and saves all stored records and entries. However, files
that remain open during a soft reset may not be retained.
Ensure that your terminal is awake before performing a soft reset. If necessary, press the
Power key to wake up your terminal.
To perform a soft reset press and hold the Power key (for approximately 10 seconds) and
release it as soon as the screen changes and the terminal begins to reboot.
Performing a Hard Reset
A hard reset also restarts your terminal, but erases all stored records and entries that are
not saved in the Flash File System.
Therefore, never perform a hard reset unless a soft
reset does not solve your problem.
Note:You can restore any data previously synchronized with your host
computer during the next ActiveSync operation.
To perform a hard reset:
1. Remove the battery door.
2. Press Power key + Scan button, and release.
3. Replace the battery door.
4. As the terminal reboots, the Symbol splash screen displays for about 60 seconds.
5. Realign the screen, as described in Aligning the Screen on page 1-21.
Note:With a hard reset, the current date and time, formats, preferences,
and other settings are restored to their factory default settings unless
they are restored by use of .reg files located in the Flash File
System.