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Chapter6 Additional information
Getting Help
Sony offers several support options for your CLIÉ handheld. When you have
questions or trouble, please refer to one of the following for a solution:
■ Read This First (supplied), Operating Instructions (this guide), and
Add-on Application Guide (supplied) describes how to use your CLIÉ
handheld.
■ Your Sony CLIÉ Handheld support Web site
http://www.sony.com/peg/support/
Provides the latest information on your CLIÉ handheld. On this Web
site, you will find:
• Frequently Asked Questions (FAQs)
• Online Operating Instructions
• Installation information
• Software updates
• Online knowledge base
■ The Sony e-mail support service answers your questions by e-mail.
Send your question, and a customer service representative will send you
a reply. You can use the e-mail form at
http://www.sony.com/peg/support/
■ The Sony fax-back service provides you with answers to commonly
asked questions. You can use this automated service to access a list of
available topics and then select the topics that you want to receive. To
contact the Sony fax-back service, call
1-877-760-SONY (7669) .
■ The Sony Customer Information Service Center offers information
about your CLIÉ handheld and other Sony products that work with
your computer. To contact the Sony Customer Information Service
Center, call
1-877-760-SONY (7669) .