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Chapter6 Additional information
, Make sure the modem is connected properly to a serial port on your
computer and it is connected to an incoming phone line.
, Confirm that the Setup String in the Setup dialog box configures
your modem correctly. You may need to select a different Modem
Type or enter a custom Setup String.
, Confirm that the Speed setting in the Setup dialog box works for
your modem. If you have problems using the “As Fast As Possible”
option or a specific speed, try using a slower speed.
, Make sure your modem resets before you try again. (Turn off your
modem, wait a minute, then turn it on.)
, Confirm that the telephone cable is securely attached to your
modem.
, Make sure the dialing instruction dials the correct phone number.
, If you need to dial an outside line prefix, make sure you selected the
Dial Prefix option on your CLIE handheld and have entered the
correct code.
Check the following on your CLIE handheld:
, If the telephone line you are using has Call Waiting, make sure you
selected the Disable call waiting option under “Modem Sync Phone
Setup” on your CLIE handheld and entered the correct code.
, Make sure the telephone line you are using is not noisy. This can
interrupt communications.
, Check the batteries in your modem and replace them if necessary.
I cannot perform an IR HotSync operation.
, Make sure that the HotSync Manager is running and the Serial Port
for local operations is set to the simulated port for infrared
communication.
Troubleshooting – Frequently Asked Questions
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