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The DCS 50si system can handle both types of Caller ID; in fact, in the case of
number only delivery, the system can be programmed to insert a name for a
specific telephone number (up to a maximum of 250 numbers).
However, even though you are paying to receive Caller ID information, there are
some circumstances that mean you will not receive this information. The three
most common reasons are listed below along with the display information that
the DCS 50si will provide.
PRIVATE The caller does not wish his/her name or number to be
revealed to you. This type of call can be stopped at the
telephone company by dialing an access code on your
outside lines. This will redirect these PRIVATE calls to
an announcement that states that you do not wish to
receive calls that have had Caller ID blocked. The code
to block these calls can usually be found in the front
section of the telephone directory.
OUT OF AREA The caller is calling from an area that cannot provide
Caller ID information (for example, international calls) or
he/she is calling from a type of circuit that cannot pro-
vide Caller ID information, for example, some outbound
WATS lines.
PAYPHONE The caller is calling from a coin-operated telephone. The
telephone company will send this information as there
are no directory listings for pay phones. The number will
be delivered as usual.
INVALID CID INFO This is a message that will be displayed when corrupted
CID information is received from the Central Office.
NO CID RECEIVED This is a message that will be displayed when the CID
information is not received from the telephone company.
NO CID DSP Caller ID Digital Signal Processors (CIDDSP’s) are re-
sources in the DCS 50si to receive and translate the CID
data. If there are no CIDDSPs available at the time a call
comes in, this is the message you will see on your dis-
play. In the unlikely event that [NO CID DSP] consis-
tently appears consult with your service company.
NOTE: The Caller ID features require optional software and/or hardware. Please
see your service and installation company for details.
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SELECTING YOUR CALLER ID
DISPLAY
You can decide if you want to see the CID name or CID number in the display.
Regardless of which one is selected, you can press the NND key to view the
other pieces of CID information. To select the type of Caller ID information you
wish to view first:
• With the handset on-hook, press TRSF and then dial 119.
• Dial 0 if you do not wish to view CID information, 1 to view the NUMBER first
or 2 to view the NAME first.
• Press TRSF to exit and store your selection.
VIEWING THE NEXT CID CALL
In the event that you have a call waiting or a camped-on call at your keyset, you
can press the NEXT key to display the Caller ID information associated with the
call in queue at your keyset. Either the CID name or CID number will show in the
display depending on your Name/Number selection. To view Caller ID informa-
tion for calls that have been camped-on to your keyset, press the NEXT key. If
your keyset does not have a NEXT key, press the CID key and then the NEXT
soft key.
SAVING THE CID NUMBER
At any time during an incoming call that provides CID information, you may
press the SAVE key to save the CID number. If your keyset does not have a
SAVE key, press the CID key, the SCROLL key and then the SAVE soft key.
The system must be using LCR to dial the saved number.
REDIALING A SAVED CID NUMBER
To redial a number that has been saved, press the SAVE key or dial 19.
NOTES:
1. Your telephone system must have LCR correctly programmed to redial the
saved number.
2. If the Hot Keypad feature has been turned off, you must first lift the handset
or press SPK before you begin dialing.
STORING A CID NUMBER
At any time during an incoming call that provides CID information, you may
save the CID number as a speed dial number in your personal speed dial list. To
store a Caller ID number in a personal speed dial bin:
• Press the STORE key. The system displays the speed dial bin in which the
number was stored OR
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