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TABLE OF CONTENTS
ABOUT THIS BOOK ...........................................................1
THINGS YOU SHOULD KNOW................................2–9
OUTSIDE CALLS
Making an Outside Call .................................................................... 10
Answering an Outside Call............................................................... 10
Universal Answer............................................................................. 10
Recall/Flash ..................................................................................... 11
Busy Line Queuing with Callback .................................................... 11
Canceling Callback ..........................................................................11
INTERCOM CALLS
Calling Other Stations ...................................................................... 12
Answering Intercom Calls ................................................................ 12
Answer Modes ........................................................................... 12–13
Busy Station Callback ...................................................................... 13
Busy Station Camp-on .....................................................................13
Calling Your System Operator .......................................................... 13
CALL PROCESSING
Holding Calls .............................................................................. 14–15
Transferring Calls ....................................................................... 15–16
Transfer with Camp-On .................................................................... 16
Transfer to Voice Mail ....................................................................... 16
Call Waiting ....................................................................................... 16
Conference Calls ............................................................................. 17
Forwarding Calls ........................................................................ 17–20
Call Pickup .......................................................................................20
DIALING FEATURES
Speed Dialing ................................................................................... 21
Programming Personal Speed Dial Numbers............................. 21–22
One Touch Speed Dialing .................................................................22
Last Number Redial ......................................................................... 22
Save Number with Redial................................................................. 22
Chain Dialing .................................................................................... 23
Automatic Redial/Retry .................................................................... 23
Pulse to Tone Changeover ...............................................................23
PAGING AND MESSAGING
Making an Internal Page ................................................................... 24
Making an External Page ................................................................. 24
All Page ............................................................................................24
Meet Me Page .................................................................................. 25
Call Park and Page ...........................................................................25
Messages—Set and Cancel ...................................................... 25–26
Returning Messages ........................................................................26
Programmed Messages ................................................................... 26
CONVENIENCE FEATURES
Do Not Disturb ................................................................................. 27
One Time DND................................................................................. 27
Mute .................................................................................................27
Background Music ...........................................................................27
Appointment Reminder/Alarm Clock ................................................ 28
Door Phone Calls .......................................................................28–29
Executive/Secretary Hotline ............................................................ 29
Group Listening ................................................................................ 29
Account Codes ................................................................................ 29
Locking Your Keyset .........................................................................30
Off-Hook Voice Announce.......................................................... 30–31
OHVA Block ..................................................................................... 31
OHVA Reject.................................................................................... 31
In Group/Out of Group ..................................................................... 31