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OfficeServ 100 20 Groups
& OfficeServ 7100 (500 through 519) these can be changed to 4 digits if
required.
To create a backup or relief operator position,assign the main operator and one or
more backup individuals to the operator group. All but the main operator should
be out of the group.When it is necessary to use a backup operator,put the desired
backup station in the group and remove the main operator. When incoming call
traffic is heavy,you can have another station put itself in the operator group along
with the main operator to handle the extra call load.
If the station does not have an IN/OUT key:
• Lift the handset and dial the feature access code _________________.
• Dial the group number.
• Dial 0 to be out of the group or dial 1 to be in the group.
• Receive confirmation tone and hang up.
If the station has an IN/OUT key:
• Press the IN/OUT key. It will light red when the station is in the group.
• Press the IN/OUT key again. The light is off when the station is out of the
group.
NOTE: A station can be in more than one group.
DIRECT INWARD SYSTEM ACCESS (DISA)
From outside of the office,selected individuals can call into the OfficeServ 100 or
OfficeServ 500 or OfficeServ 7000 Series system on special DISA line(s). A security
code must be entered to gain access. Once these individuals are in the system,
they can make outside calls using the office lines or call stations within the system.
Individuals who will use DISA must have their stations assigned for DISA access
and must change their station passcodes. The default passcode 1234 cannot be
used.
• Call in on the DISA line from any phone with tone dialing.
• You will hear a dial tone. Dial your security code (your extension number
plus your station passcode).
• If you are allowed access, you will receive a dial tone.
• Dial any line access code, receive outside dial tone and then dial a tele-
phone number OR dial any extension number to call a station in the sys-
tem.
• To make another call,press Q, receive dial tone and dial another number.
• Press # and hang up when finished.
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System_Administration_Guide.qxp 4/30/2007 12:56 PM Page 9