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TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the follow-
ing suggestions might help.
Problem Suggestion
The phone does not work or
works poorly.
Be sure the base’s modular cord(s) and AC
adapter are correctly and securely connected.
Be sure the handset’s battery pack is correctly
connected and charged.
Return the handset to the base for a few sec-
onds to reset the security access-protection
code.
The handset stops working or
works poorly during a call.
Move the handset closer to the base.
Lift the base’s antenna to a vertical position.
Be sure the handset’s battery pack is correctly
connected and charged.
Low volume or unusual
sounds.
Someone has picked up another phone on the
same line. Hang up the other phone.
Severe noise interference. Keep the handset away from computers,
remote control toys, wireless microphones,
alarm systems, intercoms, room monitors, fluo-
rescent lights, and electrical appliances.
Move the base to another location or turn off
the source of interference.
Hang up and redial the number.
The handset cannot be oper-
ated at a useful distance from
the base because the signal
becomes weak or noisy
(handset’s range has
decreased).
Lift the base’s antenna to a vertical position.
Be sure neither the handset’s nor base’s
antenna is touching a metal surface.
Recharge the battery pack.
43-687.fm Page 23 Friday, August 13, 1999 11:12 AM