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24
TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the fol-
lowing suggestions might help.
Problem Suggestion
Low volume or unusual
sounds.
Someone has picked up another phone on the
same line. Hang up the other phone.
Severe noise interference. • Keep the handset and base away from
computers, remote control toys, wireless
microphones, alarm systems, intercoms,
room monitors, fluorescent lights, and
electrical appliances.
•Press
CH
to change the channel.
• Move to another location or turn off the
source of interference.
The phone cannot be oper-
ated at a useful distance from
the base because the signal
becomes weak or noisy
(handset’s range has
decreased).
• Fully extend the base’s antenna in a verti-
cal position.
• Be sure neither antenna is touching a
metal surface.
• Return the handset to the base to recharge
the battery pack.
The phone does not work or
works poorly.
Be sure the base’s phone line cord and AC
adapter are correctly and securely connected,
and the battery pack is connected and charged.
The handset battery pack
does not charge.
• Check the charging contacts on the hand-
set and base. If they are dirty, clean them
with a pencil eraser.
• Be sure the battery pack is connected cor-
rectly.
• Replace the battery pack (see “Replacing
the Battery Pack” on Page 27).
43-698a.fm Page 24 Friday, August 13, 1999 12:56 PM