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If you still have problems, disconnect the phone. If other phones on the same line
work properly, the fault is in this phone or its installation. If you cannot find the prob-
lem, take the phone to your local RadioShack store for assistance.
The phone cannot be operated
at a useful distance from the
base because the signal
becomes weak or noisy (hand-
set’s range has decreased).
Lift the base’s antenna to a vertical position.
Be sure neither the handset’s nor base’s
antenna is touching a metal surface.
Return the handset to the base and recharge the
battery pack.
The handset battery pack does
not charge.
Check the charging contacts on the handset and
base. If they are dirty, clean them with a pencil
eraser.
Be sure the battery pack is connected correctly.
Be sure the handset is properly seated on the
base.
Replace the battery pack (see “Replacing the
Battery Pack” on Page 25).
The handset does not ring or
receive a page.
Move the handset closer to the base.
Lift the base’s antenna to a vertical position.
Be sure the battery pack in the handset is con-
nected and charged.
Move the base away from other electrical
devices.
You have an incoming call, but
do not receive any Caller ID
information.
Let the phone ring twice before you answer so
the ohone has time to record the Caller ID infor-
mation.
Check that the phone is correctly and securely
connected.
Check with your phone company to verify that
your Caller ID service is active.
Problem Suggestion