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Troubleshooting
35
If you still have problems, disconnect the phone. If other phones on the
same line work properly, the fault is in this phone or its installation. If you
cannot find the problem, take the phone to your local RadioShack store
for assistance.
Severe noise interference.
• Make sure the volume setting is not Ringer off.
•Keep the handset away from microwave ovens,
computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical
appliances.
•Move the base to another location or turn off the
source of interference.
The Caller ID does not
display.
• The handset was picked up before the second
ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your
Caller ID service is current.
Handset No.1 or No.2 not
working.
• Make sure the battery pack is connected to the
handset and fully charged.
• Re-register both handsets (See “Before Using,
Register Extra Handset to the Main Base Unit”
on page 11.)
UU
UU
nn
nn
aa
aa
vv
vv
aa
aa
ii
ii
ll
ll
aa
aa
bb
bb
ll
ll
ee
ee
message is
displayed on the LCD
screen of the handset.
• Make sure the other handset is not already in
use. Both handsets cannot be in talk mode at
the same time.
• Re-register both handsets (See “Before Using,
Register Extra Handset to the Main Base Unit”
on page 11.)
• Make sure the handset is not too far from the
base when trying to use.
The handset doesn’t
communicate with the base
or the other handset.
• Re-register both handsets (See “Before Using,
Register Extra Handset to the Main Base Unit”
on page 11.)
• Make sure that you registered the extra
handset.
No 3-way conversation.
• Only one handset at a time can talk with an
outside caller. To allow the other handset to talk
to the caller, transfer the call.
LL
LL
oo
oo
ww
ww
BB
BB
aa
aa
tt
tt
tt
tt
ee
ee
rr
rr
yy
yy
message is
displayed on the LCD
screen.
• Place the handset back in either cradle to
recharge over night.
Problem Solution
43-3595.book Page 35 Monday, June 7, 2004 2:27 PM