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Troubleshooting
33
TROUBLESHOOTING
If your phone is not performing to your expectations, please try these
simple steps first
Problem Solution
The CHARGE/IN USE
indicator won’t illuminate
when the handset is placed
on the base.
• Make sure the AC adapter is plugged into the
base and wall outlet.
• Make sure the handset is properly seated on the
base.
• Make sure the charging contacts on the handset
and base are clean.
The audio sounds weak
and/or scratchy.
• Make sure that the base antenna is in a vertical
position.
• Move the handset and/or base to a different
location away from metal objects or appliances
and try again.
•Press CH/DELETE to help eliminate
background noise.
• Make sure that you are not too far from the
base.
Can’t make or receive calls.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the
base and wall outlet.
• Disconnect the AC adapter for a few minutes.
Then reconnect it.
• Make sure that you are not too far from the base.
The handset doesn’t ring or
receive a page.
• The battery pack may be weak. Charge the
battery for 15-20 hours.
• The handset may be too far away from the base
unit.
• Place the base unit away from appliances or
metal objects.
Severe noise interference.
• Keep the handset away from microwave ovens,
computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical
appliances.
• Move to another location or turn off the source
of interference.
43-3557.book 33 ページ ２００３年１２月１７日 水曜日 午後４時５４分