Filter
Top Products
36
Additional Info
37
Additional Info
• If the handset is in the telephone base or charger but the CHARGE light
on the handset is not on, refer to “The CHARGE light is off” in this section.
• If the battery is completely depleted, it can take up to 10 minutes
to charge the handset before PLACE IN CHARGER or LOW BATTERY
appears on the screen (page 7).
• Purchase a new battery from your local RadioShack store or www.
RadioShack.com.
The CHARGE light is off.
• Clean the charging contacts on the handset and telephone base each
month with a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cord are plugged in
correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back
in. Allow up to one minute for the handset and telephone base to reset.
There is no dial tone.
First, try the suggestions listed under previous suggestions.
• Move the handset closer to the telephone base. It might be out of
range.
• The telephone line cord might be malfunctioning. Install a new
telephone line cord.
• Disconnect the telephone base from the telephone wall jack and
connect a different telephone. If there is no dial tone on this telephone
either, the problem is in your wiring or local service. Contact your local
telephone company.
The telephone does not ring when there is an incoming call.
• Make sure the handset ringer volume is not set to the lowest level and
the telephone base ringer volume is not set to zero (page 12).
• Make sure the telephone line cord and power adapter are plugged in
properly (page 5).
• The handset might be too far from the telephone base. Move it closer to
the telephone base.
• There might be too many extension phones on the telephone line to
allow all of them to ring simultaneously. Unplug some of them.
• If the other telephones in your home are having the same problem, the
problem is in the wiring or local service. Contact the local telephone
company (charges might apply).
• Other electronic products can cause interference to your cordless
telephone. Install your telephone as far away as possible from electronic
devices such as: wireless routers, radios, cellular telephones, digital
telephones, intercoms, room monitors, televisions, VCRs, personal
computers, kitchen appliances, and other cordless telephones.
• Test a working telephone at the telephone wall jack. If another
telephone has the same problem, the problem is in the telephone wall
jack. Contact your local telephone company (charges might apply).
• The telephone line cord might be malfunctioning. Install a new
telephone line cord.
• Re-install the battery and place the handset in the telephone base or
charger.
• Wait for the handset to synchronize with the telephone base. Allow up
to one minute for this to take place.
I cannot dial out.
• First, try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset
takes a second or two to synchronize with the telephone before
producing a dial tone. Wait an extra second before dialing.
• If the other telephones in your home are having the same problem, the
problem is in the wiring or local service. Contact your local telephone
company (charges might apply).
• Eliminate any background noise. Mute the cordless handset before
dialing, or dial from another room in your home with less background
noise.
My handset beeps and is not performing normally.
• Make sure the power cord is securely plugged into the telephone base.
Plug the telephone base into a different working electrical outlet not
controlled by a wall switch.
• Move the handset closer to the telephone base. It might be out of
range.
• Reset the telephone base by unplugging the electrical power to the
base. Wait for 15 seconds and plug it back in again. Allow up to one
minute for the cordless handset and the telephone base to synchronize.
• Other electronic products can cause interference to your cordless
telephone. Install your telephone as far away from these electronic
devices as possible: wireless routers, radios, radio towers, pager towers,
cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones.