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User’s Guide for Polycom HDX Desktop Systems
iv Polycom, Inc.
Directory Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Refreshing Entries from the Polycom Global Directory Server . . . . . . 23
Contacts with Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Including Multiple Sites in Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Placing a Multipoint Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Passwords for Multipoint Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Multipoint Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using Chair Control for Multipoint Calls . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing the Way Calls Are Answered . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Temporarily Refusing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Answering Video Calls Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Muting Automatically Answered Video Calls . . . . . . . . . . . . . . . . . . . . 30
Logging In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using a Polycom SoundStation® IP 7000 Conference Phone
with a Polycom HDX System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using Polycom Conferencing for Microsoft Outlook . . . . . . . . . . . . . . . . . . 33
Using Microsoft Office Communications Server Features
with Video Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Managing Contacts Using Office Communicator . . . . . . . . . . . . . . . . . 34
Viewing Microsoft Office Communications Server Presence States . . 35
Polycom Solution Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using Avaya Network Features with Video Calls . . . . . . . . . . . . . . . . . . . . 36
Customizing Your Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Allowing the Far Site to Control Your Camera . . . . . . . . . . . . . . . . . . . 37
Displaying the Far Site’s Name When the Call Connects . . . . . . . . . . . 37
Hearing Audio Confirmation When You Dial . . . . . . . . . . . . . . . . . . . . 38
Adjusting for Room Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38