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User’s Guide for Polycom HDX Desktop Systems
30 Polycom, Inc.
Answering Video Calls Automatically
If your system administrator has allowed access to user settings, you can
specify whether to answer video calls automatically or to have the system
announce incoming video calls and wait for you to answer manually.
To automatically answer video calls:
1 Select System from the Home screen.
2 Select User Settings from the System screen.
3 If you want to automatically answer incoming point-to-point video calls,
set Auto Answer Point-to-Point Video to Yes.
4 If you want to automatically answer incoming multipoint video calls, set
Auto Answer Multipoint Video to Yes.
5 Press Home to save your change and return to the Home screen.
Muting Automatically Answered Video Calls
If your system administrator has allowed access to user settings, you can
choose whether to mute the audio when automatically answered video calls
connect. This prevents callers from overhearing conversations or meetings.
After the call connects, you can press Mute on the keypad when you’re
ready to unmute the microphones.
Note that, if you enable this option during a call, the audio for the current
meeting is not affected.
To mute automatically answered video calls:
1 Select System from the Home screen.
2 Select User Settings from the System screen.
3 Scroll to Mute Auto Answer Calls and press on the keypad to enable
the option.
4 Press Home to save your change and return to the Home screen.
If you have a Polycom HDX 4000 system that you are using as your computer
monitor, Polycom recommends that you set up the system so that you have to
answer calls manually.
Automatically answering calls is convenient, but it can create security issues. An
unexpected caller could interrupt a meeting in progress or look at equipment and
notes left in an empty room.