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User Guide SoundPoint IP 330/320
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Supporting Multiple Lines
Your SoundPoint IP 330/320 phone can support up to 2 lines.
Typically, the top-most Line Key is reserved for the principal directory
number (DN) of the phone.
Depending on how your phone is configured, the display could resemble one
of the following figures:
Supporting Multiple Line Keys Per Line
Each line on the phone can be configured to have more than one Line Key
associated with it. This enhances call visualization and simplifies call
handling. If this is the case, the display could resemble the following figure:
Incoming calls to this line will be distributed evenly among the available Line
Keys. Similarly, outgoing calls will be distributed.
The SoundPoint IP 330/320 combines the call appearances for multiple line
keys into a single call list.
The line key that a call belongs to is indicated by the reverse colored icon.
Supporting Shared Lines
Your SoundPoint IP 330/320 phone supports shared lines. A shared line is
indicated by a different line icon. In the following figure, the line 3413 is
private and the line 3416 is shared.