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Frequently asked questions
My handset keeps going into idle
mode!
• If there are no key presses for 30
seconds, the handset will
automatically return to idle mode. It
will also return to idle mode
automatically when you place the
handset back on the base station (if
auto hang-up feature is on).
Phonebook entry cannot be stored
and Memory Full is displayed!
• Delete an entry to free memory
before saving your contact again.
The PIN code is wrong!
• The default PIN is 0000.
• Reset the handset to revert to the
default PIN code if it has been
changed before (see “Reset Unit” -
Section 13.8).
The answering machine does not
record calls.
• Make sure the answering machine is
connected to the power adaptor, and
the power adaptor is plugged into
mains supply which is switched on.
• Check if the answer machine is off, or
Answer only mode is selected.
• Check to see if the answering machine
is memory full. If so, delete some or
all messages.
• Try switching off the power at the
mains socket, and then turn it on again
after 1 minute.
Unable to perform remote
operation
• Make sure the remote access is on
(see Section 15.6.2).
• Make sure you entered the correct
remote access code.
• Use a touch-tone phone.
If the above solutions do not help,
remove the power from both the
handset and the base. Wait for 1 minute
and try again.
Note