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Frequently asked questions
10 Frequently asked
questions
www.philips.com/support
In this chapter, you will find the most
frequently asked questions and answers
about your phone.
10.1 Connection
The handset does not switch on!
• Charge the batteries: Put the handset
on the base station to charge. After a
few moments, the phone will switch
on.
The handset does not charge!
• Check charger connections.
icon is not blinking during
charge!
• Battery is full: There is no need to
charge the battery.
• Bad battery contact: Adjust the
handset slightly.
• Dirty contact: Clean the batteries
contact with a cloth moistened with
alcohol.
Communication is lost during a call!
• Charge the battery
• Move closer to the base station.
The phone is “Out of range”!
• Move closer to the base station.
10.2 Set-up
SEARCHING is displayed on
handset and icon is blinking!
• Move closer to the base station.
• Make sure that your base station is
on.
• Reset your unit and restart handset
registration.
10.3 Sound
Handset does not ring!
Check that the RING VOLUME is not
set to RINGER OFF, and make sure
the icon is not displayed on the
screen (see “Set the Ring Volume” on
page 27).
Caller does not hear me!
Microphone may be muted: During a call,
press s.
There’s no dialling tone!
• No power: Check the connections.
• Batteries are empty: Charge the
batteries.
• Move closer to the base station.
• Wrong line cord used: Use the line
cord provided.
• Line adaptor may be required: If
applicable, connect the line adaptor to
the line cord.