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Useful Information
Problem
The unit does not display the
caller’s name and/or phone
number.
The unit does not announce
the displayed caller’s name.
The handset or base unit
display goes to the standby
mode while viewing the
Caller List.
When a second call is
received during a
conversation, the unit does
not display the new caller’s
name and/or phone number.
You cannot page the
handset or the base unit.
Remedy
•You need to subscribe to a Caller ID
service from a telephone company.
•Other telephone equipment may be
interfering with your phone. Disconnect
it and try again.
•Other electrical appliances connected to
the same outlet may be interfering with
the Caller ID information.
•Telephone line noise may be affecting
the Caller ID information.
•The handset and base unit ringer
volumes are OFF (p. 18, 19).
•The Talking Caller ID feature is OFF
(p. 17).
•Do not pause for over 60 seconds while
searching.
•The line mode selection is incorrect. See
page 14.
•The handset is too far from the base unit.
•The handset or the base unit is engaged
in an outside call, viewing the Caller
List/directory list or listening to
messages. Try again later. If you are
using the base unit, wait until “Handset
in use” disappears.