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Problem Cause/solution
I cannot hear a dial tone. R Make sure that the CELL indicator lights up (page 15).
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your service provider/telephone company.
The base unit beeps. R New messages have been recorded. Listen to the new
messages (page 56).
Menu list
Problem Cause/solution
The display is in a language I
cannot read.
R Change the display language (page 16).
I cannot register a handset to a
base unit.
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 46).
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R Battery charge is low. Fully charge the batteries (page 11).
I fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to be
shorter.
R Clean the battery ends ( , ) and the charge contacts with a
dry cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 46).
Noise is heard, sound cuts in and
out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
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Useful Information
TG954x(en)_0628_ver031.pdf 66 2013/06/28 12:35:33