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Answering system
Using Bluetooth devices
Problem Cause/solution
The unit does not record new
messages.
L The answering system is not turned on for the line you wish to
record messages from. Select the desired line or both lines,
then turn the answering system on (page 37).
L The message memory is full. Erase unnecessary messages
(page 38).
L The answering system is activated for both lines, and the 1st
caller is leaving a voice message. The 2nd caller cannot leave
a message, but the caller information will be stored (page 34).
L If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit’s number of rings setting or contact
your service provider/telephone company (page 42).
I cannot operate the answering
system.
L Someone is using the unit. Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the answering
system remotely.
L You are entering the wrong remote access code. If you forgot
the remote access code, store a new remote access code
(page 40).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 41).
L You are using a rotary/pulse telephone. Try again using a
touch-tone phone.
While recording a greeting
message or listening to
messages, the unit rings and
recording stops.
L A call is being received. Answer the call and try again later.
Problem Cause/solution
I cannot copy phonebook entries
from my cellular phone.
L Confirm that your cellular phone supports Bluetooth wireless
technology.
L Confirm that your cellular phone supports the Object Push
Profile (OPP) specification.
L If your cellular phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from your cellular phone.
L Turn your cellular phone off, then turn it on and try again.
I cannot have a conversation
using the headset.
L Your Bluetooth headset is not registered. Register it (page 48).
L Turn your headset off, then turn it on and try again.
Noise is heard during a call on the
headset.
L A Bluetooth headset can communicate with the base unit within
a range of approximately 10 m (33 feet). The connection may
be subject to interference from obstructions such as walls or
electronic devices. Move closer to the base unit.
TG938x(e).book Page 56 Friday, July 3, 2009 10:10 AM