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Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.
General use
Problem Cause/solution
The unit does not work. L Make sure the batteries are installed correctly
(page 13).
L Fully charge the batteries (page 14).
L Check the connections (page 12).
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
L The handset has not been registered to the
base unit. Register the handset (page 26).
I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall socket directly. If the unit operates
properly, check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
I do not know how to erase y
(Missed call) from the display.
L There are unviewed missed calls remaining.
View them using the following method.
1 K (middle soft key)
2 {V}/{^}: “Caller List” i M
3 Press {V} to search from the most recent
call, or press {^} to search from the oldest
call.