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Answering system
Problem Cause/solution
I cannot listen to
messages from a remote
location.
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 57).
L The answering system is off. Turn it on (page 58).
The unit does not record
new messages.
L The answering system is off. Turn it on (page 53, 58).
L The recording time is set to “Greeting only”. Select
a different setting (page 60).
L The message memory is full. Erase unnecessary
messages (page 54).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone service provider not your
telephone (page 59).
I cannot operate the
answering system.
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
The message indicator
on the handset slowly
flashes blue.
L New messages have been recorded. Listen to the new
messages (page 54, 55).
TG5971AL_5976AL.book Page 76 Friday, March 3, 2006 3:32 PM