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Troubleshooting
Problem
The unit does not display the
caller’s name and/or phone
number.
The handset display exits
the Caller List.
When a second call is
received during a
conversation, the unit does
not display the new caller’s
name and/or phone number.
You cannot page the
handset.
You cannot redial by
pressing (REDIAL/PAUSE).
You pressed (CALLER!IQ) in
the talk or speakerphone
mode.
Remedy
•You need to subscribe to a Caller ID
service.
•Other telephone equipment may be
interfering with your phone. Disconnect
it and try again.
•Other electrical appliances connected to
the same outlet may be interfering with
the Caller ID information.
•Telephone line noise may be affecting
the Caller ID information.
•Do not pause for over 60 seconds while
searching.
•The line mode selection is incorrect. See
page 17.
•The caller requested not to send his/her
information. See page 37.
•The handset is too far from the base unit.
•The handset is engaged in an outside
call, viewing the Caller List/directory list
or listening to messages. Wait until the
IN USE/CHARGE indicator light goes
out.
•If the last number dialed was more than
32 digits long, the number will not be
redialed correctly.
•The button has a double function as
either redial or pause. It will redial the
last number dialed if pressed at the
outset of a call (p. 31, 35). If another
number has been dialed first, it will
operate as a pause button (p. 58).
•To return to a normal phone
conversation, press
(HOLD/INTERCOM/CLEAR).