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4.1 Troubleshooting
User Manual 201
My proprietary telephone does not have
a feature button.
• Some models do not have the feature button.
Change a flexible button to the desired button.
( 3.1.3 Customising the Buttons)
Enter the specified feature number instead of the
feature button. ( 1.1.1 Before Operating the
Telephones)
A reorder tone is audible or "Restricted"
is displayed.
• The telephone is locked.
Unlock your telephone. ( 1.5.4 Preventing
Other People from Using Your Telephone (Extension
Dial Lock), 2.1.1 Extension Control)
• Toll restriction is activated.
Consult your manager or dealer.
• An account code is required. ( 1.2.7 Calling
without Restrictions, Using an Account Code (Account
Code Entry) in 1.2.1 Basic Calling)
I cannot make an outside call using the
One-touch Dialling button or speed
dialling.
• A line access number was not stored.
A line access number is required for outside calls.
( 1.2.1 Basic Calling, 3.1.3 Customising the
Buttons)
I cannot remember the feature numbers.
• If the feature numbers have been changed from
the default values, write the new feature numbers in
the table in "4.2.1 Feature Number Table".
• Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
• The time limit has run out. ( 1.4.1 Transferring a
Call (Call Transfer), 1.4.5 Multiple Party Conversation)
Consult your dealer to extend the time limit, if
necessary.
Redialling does not function. • The stored number was more than 32 digits or an
extension number. ( 1.2.3 Redial)
The personal computer and fax machine
communication failed.
• An indication tone may have interrupted
communication. ( 1.7.9 Protecting Your Line
against Notification Tones (Data Line Security))
I do not want to show my telephone
number to the calling or called party's
telephone.
• ( 1.7.5 Preventing Your Telephone Number Being
Displayed on the Caller's Telephone (Connected Line
Identification Restriction [COLR]), 1.7.6 Preventing
Your Number Being Displayed on the Called Party's
Telephone (Calling Line Identification Restriction
[CLIR]))
I want to show my telephone number to
the calling or called party's telephone.
• ( 1.7.4 Displaying Your Telephone Number on the
Called Party and Caller's Telephone (Calling/
Connected Line Identification Presentation [CLIP/
COLP]))
Problem Remedy