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Your handheld does not turn on when you press the power button
a. Press any application button to ensure your handheld is turned on.
b. Perform a soft reset:
1. Slide the bottom portion of your handheld upward
to open the camera.
2. Use the tip of an unfolded paper clip (or similar
object without a sharp tip) to gently press the reset
button inside the hole on the back panel of your
handheld.
c. Make sure your handheld is charging and then charge
it for another full two hours:
1. Place your handheld in the cradle.
2. Press the power button.
3. Tap Home .
4. Look for a lightening bolt on the battery icon at the top of the screen.
5. If you do not see the lightening bolt, reseat your handheld in the cradle and check the
cable and power adapter connections.
Reset button
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