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Transfer an external call
1 During a call, press .
2 Scroll or then press , or enter the handset
number directly you want to call.
3 The called handset can press to answer. The calling
handset can press to transfer the call.
3-Way conference call
While one handset is on an external call, a second internal
handset can join in and have a 3-way conference call.
1 During an external call, press .
2 Scroll or then press , or enter the handset
number directly you want to call.
3 The called handset can press to answer. The calling
handset can press to start the conference call.
4 Either internal handset can press at any time to leave
the conference call.
How does the ‘Touch Activated Keypad’ work?
The touch activated keypad will automatically disable when
you hold the handset receiver to your ear. The idea being, to
reduce the risk of accidental keypad presses while the
phone is held against the side of your face. Likewise, the
keypad also disables automatically 5 seconds after the last
key press. To ‘wake’ the keypad to enable you to dial further
digits, e.g. if you want to access the menu, you should touch
any of the number keys, wait for the backlight to come on
and then you can dial normally. It is very easy to tell when the
keypad is disabled, as the keypad backlight will not be on.
Troubleshooting
If you are experiencing problems with your Oricom Touch
Phone, firstly check that:
• the telephone line cord is correctly connected.
• the mains power cord is correctly connected and the
power switched on.
• the batteries are charged, polarities are correct and that
the batteries are not in need of replacing.
If you have more than one handset registered to your base
remember to check the connections on this too. If you are
still experiencing a problem, you are likely to find a solution
in the following:
SIMPLE SOLUTIONS
Cannot make a call
• Is the symbol missing? - move closer to the base.
• Is symbol displayed? if so unlock the keypad, see
page 6.
• If you have multi-handsets, another handset may already
be on a call. Ext in use will be shown on display.
Handset does not ring/ring is low
• Check the ringer volume level, see page 4.
Handset is not charging properly
• Check that the handset is sitting correctly in the base or
charger. Clean the charging contacts with a dry cloth.
Buzzing noise on my radio, TV, computer or hearing aid
• Sometimes your phone may interfere with other electrical
equipment if it is placed too close. We recommend you
leave a distance of at least one metre to avoid this.
Caller’s details are not displayed
• Make sure you have subscribed to a Caller ID service via
your network provider.
• The caller may have withheld their details.
• Let the phone ring a couple of times as there may be a
delay in receiving the Caller ID information.
Accidental key press to the keypad may occur
• Always use manual key lock.
• When answering a call, always keep contact with your ear
and the receiver.
• Avoid touching the keypad area when handling.
Caller’s name is not displayed even though it is stored in
the phonebook
• The name will only be displayed if an exact number match
(including STD dialling code) is found.
Electrostatic discharge
If your Touch phone has been subjected to a large
electrostatic discharge or a power surge the unit may
need to be reset. Use the following procedure to
reset the system.
1 Remove the batteries from all the cordless handsets
2 Unplug the power and the phone line to the main base unit
3 Leave it like this for approximately 15 minutes
4 Put everything back together and try the handsets again
5 If this does not fix the problem call our support line