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20 Features, functions, and buttons
N0009103 1.0
3 Press a number key (1 through 6) corresponding to the desired intercom key and enter a line
pool access code or destination code.
4 When you hear an external dial tone, dial the external number.
Note: Contact your system administrator for a list of line pool codes. PRI lines do not support line
pool access codes; they must be configured as a destination code. When entering a destination
code on PRI lines, you will not hear dial tone.
Internal calls using intercom buttons
1 Press to go off-hook.
2 Press to access the Feature menu.
3 Press a number key (1 through 6) corresponding to the desired intercom key.
4 Dial the extension number.
Note: Contact your system administrator for a list of extension numbers.
Answer calls
When your handset rings or vibrates, a line number on the display flashes, and the display shows
information about the call, such as the caller’s name and extension:
• Press .
Hold
• While on a call, press and .The indicator for the line on hold flashes.
• To retrieve a held call, press , while in the active (off-hook) state. Then press the number
key corresponding to the flashing line number.
Headset
You must have a headset installed on your handset to use this feature.
• Connect the headset to the headset jack. Follow the steps in “Make a call” on page 25 to make
your call.
• To answer a call with a headset plugged into your handset, press any key other than Power
On/Start Call, Power Off/End Call, the soft keys, or the Up/Down/Select buttons.
Mute
• While on a call, press and to turn the microphone off.
• Press and again to turn the microphone on.