Nortel Networks Norstar ICS Telephone User Manual


 
2
Call Pickup
group
≤‡fi
Answer a call that is ringing at another telephone in your pickup group.
The external call that has been ringing longest is answered first.
Call
Queuing
≤°‚⁄
Answer the next call. If more than one call is waiting, priority is given
to incoming external calls over callback, camped, or transferred calls.
Camp-on ≤°¤
Re-route a call to another telephone even if all its lines are busy.
Press ≤°¤, then dial the extension number of the receiving
telephone.
Class of
service
password
≤fl°
Change the dialing filters on a line or telephone, or gain external
access to your system. Dialing filters determine which numbers you
can dial.
Press ≤fl° and enter a password provided by your system
administrator to change your class of service.
Conference ≤‹
Establish a conference call between yourself and two other parties.
1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press ≤‹.
5. Press the line or intercom button of the first held call (not required on the
T7100/M7100 telephone).
6. Press ® to end the conference call.
To remove yourself from a conference permanently
(unsupervised conference):
Press ≤‡‚. The other two callers remain connected. (Some
external lines may not support this feature. See your system
administrator.)
To put a conference on hold:
Press . The other two callers can still talk to each other.
To split a conference:
Press the line or intercom button of one caller to consult privately while
the other caller is on hold. To re-establish the conference, press
≤‹.
To disconnect one party:
Press the line or intercom button of the caller you want to disconnect,
then press
®
. Press the line or intercom button of the remaining
caller to resume your conversation.