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18
Supervisor Features
Headset Talk/Listen
P
and
®
1. Press Program and Dial
‚°
2. Use the Volume Bar to toggle between
Listen Only and Talk & Listen
P
3. Press Program to exit and save
changes.
Hold
˙
Press Hold. To take a call off Hold, press
the key beside the fast flashing indicator.
Observe Agents
∫
Observe 1. Press Observe.
or
∫
Agent
2. Dial the agent’s position ID, or press
Agent.
3. Repeat Step 2 to Observe another
Agent.
®
4. Press Release to leave the Observe
state.