Nortel Networks i2002 IP Phone User Manual


 
68
Additional Features
Use the Resume Normal Mode command to return to Normal Mode after testing
survival functionality.
Note: If the Resume Normal Mode command is not performed after testing , the
telephone automatically returns to Normal Mode in ten minutes.
1. Press the Services key to access the
Services menu.
2. Using the Navigation key, highlight
Resume Normal Mode.
3. Press the Select key (the telephone
registers back to the Main Office).
Troubleshoot Branch Office
When using Branch Office you may encounter error messages displayed on your
screen. The following table lists error messages and actions to correct the causes.
Resume Normal Mode
Resume Normal Mode
Select
Table 2: Troubleshoot Branch Office
Display Message Probable Cause Actions
Local Mode Test Local mode. Press Services key, and
then select Resume
Normal Mode.
Network problem. Contact Local network
administrator if problem
persists.
Local Mode
Invalid ID (1)
Gatekeeper unable to
find end point from
Branch User ID.
Notify local network
administrator.
Local Mode
Invalid ID (2)
Branch User ID not
found in any equipped
TN.
Notify local network
administrator.