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Initializing CallPilot 100/150 using a telephone 13
CallPilot 100/150 Quick Start Guide
Determining CallPilot 100/150 Feature Codes
Default Feature Codes are assigned to CallPilot 100/150 by the Norstar system. These default
codes are listed in Table 4. When these default Feature Codes are used by other Norstar
applications, the Norstar system assigns Feature Codes between 900 and 999 to CallPilot 100/150.
These codes might not be assigned in sequential order. Record the assigned Feature Codes in Table
4.
Follow this procedure to determine CallPilot Feature Codes:
1 Press ≤·•⁄ on a two-line display telephone.
2 Record the Feature Code for the first feature used by CallPilot in Table 4.
3 Press NEXT
to show the next Feature Code used by CallPilot. Record this code in Table 4.
4 Repeat step 3 until you reach the final Feature Code.
5 Press QUIT
to end this session.
Table 4 Assigned Feature Codes
Feature Code name Default Number
Used By
Agent Login
≤·‚› ≤· _____ _____
Call Center only
Not Ready
≤·‚° ≤· _____ _____
Call Center only
Display Waiting Calls
≤·‚· ≤· _____ _____
Call Center only
Leave Message
≤·°‚ ≤· _____ _____
Call Center and Voicemail
Open Mailbox
≤·°⁄ ≤· _____ _____
Call Center and Voicemail
Operator/Service Control
≤·°¤ ≤· _____ _____
Call Center and Voicemail
System Administration
≤·°‹ ≤· _____ _____
Call Center and Voicemail
Call Forward to Voicemail
≤·°› ≤· _____ _____
Call Center and Voicemail
CallPilot DN
≤·°fi ≤· _____ _____
Call Center and Voicemail
Transfer to Voicemail
≤·°fl ≤· _____ _____
Call Center and Voicemail
Interrupt
≤·°‡ ≤· _____ _____
Call Center and Voicemail
Name Dial
≤·°° ≤· _____ _____
Call Center and Voicemail
Record Call
≤·°· ≤· _____ _____
Call Center and Voicemail